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Customer Care

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Gift returns

All our merchandise is 100% Satisfaction Guaranteed. If you need to return or exchange an item, use our SmartPost Return Label solution for easy processing. It's fast, secure, and convenient. To get started, follow the instructions below below.


SmartPost: Easy as 1, 2, 3

Create label

What you’ll need

  • ·Order number (Don’t have one? Use
       your 7-digit phone number)
  • ·Invoice (Don’t have one? Click here)
  • ·Printer


  1. Fill out the return form on the back of your invoice and print Smart Post Label.
  2. Place return form and items being returned in box and attach Smart Post Label to the outside of the package.
  3. Give package to a USPS mail carrier, or drop it off at your local post office.
  4. *$6.95 will be deducted from your return or charged to your account on file.
    *If exchanging items, you must include credit card information or a check for $6.95 to cover the Smart Post Label fee.

With our Smart Post Label return service you will have real time tracking, priority processing, and less hassle than if using the traditional return process. Your package will also be fully insured.


Return on your own

What you’ll need

  • ·Invoice (Don’t have one? Click here)
  • ·Postage


  1. Fill out the return form on the back of your invoice and place in box with items being returned.
  2. Apply postage and return package to:
    820 Enterprise Dr. Slinger, WI 53086.
  3. Ship package using carrier of your choice.
  4. *Return shipping costs are your responsibility

When using traditional returns, tracking through DeerGear.com is not available.

Q. What is a Smart Post Label?

A. A Smart Post Label is an easy to use return label that can be printed from your computer and used to ship back return merchandise to Legendary Whitetails.

Q. How much does a Smart Post Label cost?

A. A Smart Post Label costs $6.95. This fee is not charged until the return is received and processed by Legendary Whitetails. Printing the Smart Post Label does not incur any charges.

Q. How will I be charged for using a Smart Post Label?

A. If your return is for credit, we will deduct $6.95 from your return and process the refund less the cost of the Smart Post Label. If the return is an even exchange (or an exchange where the difference did not cover the cost of the Smart Post Label), we will charge your card on file for the Smart Post Label fees.

Q. How do I know if I am getting a credit or a gift card?

A. Refunds will be made within 90 days of purchase, through your original method of payment. After 90 days, a gift card will be mailed to you for your return.

Q. What if I paid by check or I’m returning a gift?

A. In this case, if you know your credit will not cover the cost of the return, you must include a check or other form of payment to cover the $6.95 Smart Post Label return fee.

Q. What if I do not include money to cover the return?

A. If you do not have a card on file, we will hold your return merchandise until the processing fees have been received.