20% OFF Outerwear + Free Shipping /// Code:COOLDEAL Free Returns

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Return FAQs

What is your return policy?
How do I know if I am getting a credit or a gift card?
How long will it take to get my credit?
How long will it take to get my gift card?
I do not have any paperwork from my order. What do I do?
What is a SmartPost label?
Why should I use a SmartPost label?
How much does a SmartPost label cost?
How do I track my return?
How do I return a gift?
How is my gift return handled?

What is your return policy?

“Love it or send it back” is our motto. All our merchandise is 100% satisfaction guaranteed. If you need to return or exchange an item, using our SmartPost return label is the most convenient way to send back your package. Visit our Returns page to start the process. Please note that original shipping fees are non-refundable. When we process your return you will automatically receive an e-mail.

If you prefer to return on your own, simply mail your return to:

Legendary Whitetails | 820 Enterprise Drive | Slinger, WI 53086

How do I know if I am getting a credit or a gift card?

Refunds will be made within 90 days of purchase, through your original method of payment. After 90 days, a gift card will be mailed to you for your return.

How long will it take to get my credit?

Our Returns Department processes returns in the order they are received. Once your return is processed it can take 3–5 business days to appear on your account.

How long will it take to get my gift card?

Our Returns Department processes returns in the order they are received. Once your return is processed you should receive your gift card within 4–8 business days.

I do not have any paperwork from my order. What do I do?

If you need another return form, simply print one off our website and enclose it with the product being returned.

What is a SmartPost return label?

A SmartPost label is an easy to use return label that is powered by FedEx and can be printed from your computer and can be used to ship back return merchandise.

Why should I use a SmartPost return label?

A SmartPost return label offers all of the following benefits:

  • · Convenience
  • · Package insured up to $100
  • · Easy tracking
  • · Minimal flat fee

How much does a SmartPost return label cost?

There is no charge to print a SmartPost label. If you use a SmartPost label to return your product we will deduct $6.95 from your return credit. If the return is for an exchange, we will charge the card used on the original order for the SmartPost return label fee (unless a new card or check is specified).

How do I track my return?

To track a return sent back to us using the SmartPost label generated on our website, simply click here or visit our Returns page. If you did not use the SmartPost label on our website, you will be responsible for tracking the package and contacting the shipper if there are any issues related to the delivery of your return.

How do I return a gift?

We try to make gift returns easy. Simply print one of our return forms, fill it out (make sure to check the box stating it is a gift return) and enclose this with your return. If you are requesting an exchange that is a higher price than the product you are returning make sure to include a credit card or check for the balance due. You can then use the SmartPost label from our website or send the product back on your own. If using a SmartPost label, please include the $6.95 fee by check or credit card. Gift returns only qualify for an exchange or a refund in the form of a gift card.

How is my gift return handled?

We try to respect your privacy. All gift returns are handled confidentially. That is why it is very important to specify when a gift is being returned, so we know not to reach out to the original purchaser.