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Customer Care

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Above all else, we are a genuine, honest, family-owned company. Plus, we’re from Wisconsin. (That makes us two for two.)

Our corporate headquarters and fulfillment center are located 30 minutes north of Milwaukee, in Slinger, WI. A recent expansion allows us to ship as many as 10,000 orders per shift. Regardless of the day, we promise that each order is picked and packed with the same level of care we would give to our own family—all part of the “Legendary” experience. We also take great pride in providing the lowest possible shipping rates, and quick and easy returns. That’s why we constantly work with our carriers to negotiate rates, and emphasize flat fee, easy-to-use, return labels. Not only will we get your package back in a timely manner, but we strive to process your refund or exchange within 24 hours of receiving it. Across the board, if you ever feel unsatisfied about anything, let us know and we’ll make it right. After all, our motto is “Love it or send it back.” And we stand behind it.

Bottom line: We want your shopping experience to be as enjoyable as possible, so you can get back to more important things—like hunting

Check out this time-lapse video of our 2012 warehouse expansion: