Order Status

If you set up an account with us, you can login to your account anytime and see the up-to-the-minute status of your order. Below is an explanation of our order status notations:

WILL PICK – we have received your order and our warehouse will be packing your order in the next business day.

BOX LABELS/COD TAGS – we have packed your order and will be sending it out the next business day.

PENDING SHIPMENT - we have packed your order and will be sending it out the next business day.

BACKORDERED/NO SHIPMENT SET – we are waiting for the back ordered item(s) to arrive to ship your order complete.

ORDER IS ON PERMANENT HOLD – There is an issue with your order that we are looking into. A customer service representative will be contacting you if necessary.

ALL MERCHANDISE SHIPPED – Your order is on the way to you and you can track it via our website or the link we sent in the shipping confirmation e-mail.