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Order Status
If you set up an account with us, you can login to your account anytime and see the up-to-the-minute status of your order. Below is an explanation of our order status notations:
WILL PICK – we have received your order and our warehouse will be packing your order in the next business day.
BOX LABELS/COD TAGS – we have packed your order and will be sending it out the next business day.
PENDING SHIPMENT - we have packed your order and will be sending it out the next business day.
BACKORDERED/NO SHIPMENT SET – we are waiting for the back ordered item(s) to arrive to ship your order complete.
ORDER IS ON PERMANENT HOLD – There is an issue with your order that we are looking into. A customer service representative will be contacting you if necessary.
ALL MERCHANDISE SHIPPED – Your order is on the way to you and you can track it via our website or the link we sent in the shipping confirmation e-mail.
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