How may I return merchandise?
All of our items come with a 100% satisfaction guarantee, if you are not happy send it back. Refunds are issued in the form of original payment on returns made within 90 days of purchase.  After 90 days, refunds are issued in the form of a merchandise credit on your account or in the form of a gift certificate. Simply fill out the return form on the invoice. For your protection, please insure the package for its full value. You can use the label provided on the invoice, if you do not have your invoice you can simply complete our Return/Exchange form on the back of your invoice (or Download a Copy here). Please return the completed form with your merchandise.

Send Returns and Exchanges to: Legendary Whitetails 1115 W Liebau Rd #300 Mequon, WI 53092

Do I have to pay return shipping?

Return shipping is reimbursed if we have made a mistake on your order or if merchandise is received in a damaged or defective condition. With any exchange we will pay the shipping costs to send the item back to you. The refund will be issued to the original pay type used on the order.

What is your policy?

Love it or send it back. Any time, any reason (or for no reason at all). We stand behind our merchandise and will promptly provide you with a refund, exchange or appropriate credit, no questions asked.

What is your Privacy Policy?

Your credit card transactions here are protected by strong security measures in place to safeguard against the loss, misuse or alteration of your personal information. Our site uses a Network Solutions Secure Server ID. All information you send to our site within the ordering process (referred to as an SSL session) is encrypted, protecting it against disclosure to third parties. Your personal information is safe with us; we guard it as if it were our own.

Where is my order?

By Registering on our site and logging in each visit, you will be able to access your Order History and Order Tracking Information. If you need further information it may be obtained by calling 1-800-875-9453.

What forms of payment do you accept?
We accept Visa, MasterCard, and Discover. You may also mail your order to Legendary Whitetails 1115 W Liebau Rd #300 Mequon, WI 53092.

How do I return an item shipped directly from the manufacturer?

To return or exchange any item(s) the manufacturer requires the customer to pay a 10% restocking fee.  The customer is also responsible for paying the return shipping fees to send items back to the mfg. as well as new shipping fees (if the transaction is an exchange for a new item). August/Lotz Furniture (800) 826-7326 from 8am to 4:30pm CST.

How do I know what size to purchase?

(Here is what Cabela’s has):

Then they are listed by men’s, women’s children’s

How can I get on your mailing list?
By going to www.deergear.com and click on request a catalog at the bottom of the page (maybe put a link), register all your information and we will get you a catalog with our next mail drop. Or you can call 800-875-9453 24 hours a day.

How can I find out when you’re having a Sale?
You can go to www.deergear.com to see our deals under the Specials department on the top of the page.

Can you take my check electronically?

Do you ship to Canada?  If so, do I pay in US or Canadian Funds?
We do ship to Canada. Shipping is charged at our cost and recipient is responsible for any duties or taxes. If we can be of further assistance to you, please feel free to contact us. You can place your order on www.deergear.com or call 800-875-9453 or 262-821-8877, 24 hours a day.

When will I receive my order?
Orders are shipped within 48 hours! To provide you the best service available, most orders ship UPS and are usually received in 3 to 5 business days.

How do I know your website is safe and secure?
Our Website is 100% Secure. Your credit card transactions here are protected by strong security measures in place to safeguard against the loss, misuse or alteration of your personal information. Our site uses a Thawte Secure Server ID. All information you send to our site within the ordering process (referred to as an SSL session) is encrypted, protecting it against disclosure to third parties. Your personal information is safe with us; we guard it as if it were our own.

If you have any questions with this privacy statement, the practices of our company or our website, please contact us at Legendary Whitetails, 1115 West Liebau Road, Suite 300, Mequon, WI 53092. Telephone (800) 875-9453, requests@deergear.com. Using our Contact Us page provides specific areas to direct your e-mail to the proper individual. Thanks for visiting!

Will you send me an Order Confirmation email?
If an email address is provided we will email you an order confirmation when your order is placed. To register with us please visit www.deergear.com or call 800-875-9453, 24 hours a day.