When reviewing your orders online through your account, our system has several 'status' levels for an order. Please use the following list to help you better understand where your order is in our system.

• WILL PICK: We have received your order and our warehouse will be packing your tomorrow.
• BOX LABELS/COD TAGS: We have packed your order and will shipping today.
• PENDING SHIPMENT: We have packed your order and will be shipping tomorrow.
• BACKORDERED/NO SHIPMENT SET: We are awaiting backordered merchandise to ship your order complete.
• ORDER IS ON PERMANENT HOLD: Orders are put on-hold for many reasons; and while the status states 'permanent' the hold is actually temporary. We may be checking or verifying a variety of things; but if we have encountered a problem that will prevent us from shipping, we will contact you shortly.
• ALL MERCHANDISE SHIPPED: Your orders has shipped from our warehouse in Slinger, Wisconsin.