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Customer Service> Returns

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Returns & exchanges

All our merchandise is 100% Satisfaction Guaranteed. If you need to return or exchange an item, use our SmartPost Return Label solution for easy processing. It’s fast, secure, and convenient. To get started, select one of the boxes below.

Our SmartPost returns are easy as 1, 2, 3!

1.

Fill out the return form on the back of your invoice and print out a “SmartPost Label.”

2.

Place return form and items being returned in box and attach your “SmartPost” Label to the package.

3.

Request a free pickup or return package to any Post Office / USPS Dropbox.

*At only $6.95, our SmartPost Return Label solution is an affordable
and secure way to handle your returns.

Q. What is a SmartPost Return Label?

A. A SmartPost Label is an easy to use return label that can be printed from your computer and used to ship back return merchandise to Legendary Whitetails.

Q. How much does a SmartPost Label cost?

A. A SmartPost Label costs $6.95. This fee is not charged until the return is received and processed by Legendary Whitetails. Printing the SmartPost Label does not incur any charges.

Q. How will I be charged for using a SmartPost Label?

A. If your return is for credit, we will deduct $6.95 from your return and process the refund less the cost of the SmartPost Label. If the return is an even exchange (or an exchange where the difference did not cover the cost of the SmartPost Label), we will charge your card on file for the SmartPost Label fees.

Q. How do I know if I am getting a credit or a gift card?

A. Refunds will be made within 90 days of purchase, through your original method of payment. After 90 days, a gift card will be mailed to you for your return.

Q. What if I paid by check or I’m returning a gift?

A. In this case, if you know your credit will not cover the cost of the return, you must include a check or other form of payment to cover the $6.95 SmartPost Label return fee.

Q. What if I do not include money to cover the return?

A. If you do not have a card on file, we will hold your return merchandise until the processing fees have been received.