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Customer Service> Privacy & Security

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Privacy policy

Your privacy and trust are very important to us.

We are committed to safeguarding your privacy online. Your credit card transactions here are protected by strong security measures in place to safeguard against the loss, misuse or alteration of your personal information. Our site uses a Secure Server ID. All information you send to our site within the ordering process (referred to as an SSL session) is encrypted, protecting it against disclosure to third parties. Your personal information is safe with us; we guard it as if it were our own.

Your information is used to process your order, to contact you to confirm your order or to reach you if there is a problem. Your information is also used to mail future catalogs and to inform you of promotions any special offers we feel may be of interest to you. Customers may at any time choose not to receive future mailings or e-mailings (see Choice/Opt Out section below). We do not disclose e-mail addresses or phone numbers under any circumstances. We do however occasionally share mailing addresses of customers and visitors with other companies who offer products or services we feel may be of interest to them. Customers may at any time choose not to have their address available to other companies. (see Choice/Opt Out section below)

Choice/opt-out

Should you choose to remove your information from our e-mailing list, simply contact us via e-mail at customerservice@deergear.com with the text “remove e-mail” in the subject line and you will be promptly removed. If you prefer, you can also contact us via telephone at (800) 875-9453 or mail at Legendary Whitetails, 820 Enterprise Drive, Slinger, WI 53086 to request removal.

Correction/update

If you need to change your mailing address, phone or e-mail address, please contact us via e-mail at customerservice@deergear.com with the indicated change and it will be promptly made. If you prefer, you can also contact us via telephone at (800) 875-9453 or mail at Legendary Whitetails, 820 Enterprise Drive, Slinger, WI 53086 to request modification.

Information Collection

We collect information from you in several different ways. Some of our goals in collecting personal information are to:

- Make the Site easier for you to navigate by eliminating the need to enter
   information more than once.
- Help you find information, products, and services.
- Create content that is most relevant to you.
- Alert you to new information, products, and services that we offer.

Registration and Ordering:

Before ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. This information is used for billing purposes, to fulfill your orders, to communicate with you about your order, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

Email Addresses

Several locations of our site require you to enter your email address for purposes including but not limited to: registering for a contest or sweepstakes, reviewing a product, or to sign up for email newsletters and special offers. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest and sweepstakes winners and to award prizes. We may post the names and cities of contest and sweepstakes winners. By entering a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers and this will be disclosed in the official rules governing the contest or sweepstakes.

Cookies and Other Technology

Like many sites, we employ cookies and web beacons (also known as clear GIF technology or action tags) to speed your navigation of the site, recognize you and your access privileges, and track your site usage.

Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not spyware. Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, click here. We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us. To learn more, or to opt-out of receiving advertisements tailored to your interests by our third party partners, visit the Network Advertising Initiative. As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer’s personal information collected by us. Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

Age

We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the site, you have represented and warranted that you are either 18 years of age or using the site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

Product Reviews.

You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.

Information Use

Internal Use

We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve our content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the site.

Communications with You

We will use your personal information to communicate with you about Legendary Whitetails and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or sweepstakes; to request us to notify you of new product styles, or product sizes; to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.

External Use

We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, or license your specific personal information or financial information to anyone,

except that

As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number. Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud. We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

Contacting us

If you have any questions with this privacy statement, the practices of our company or our website, please contact us at Legendary Whitetails, 820 Enterprise Drive, Slinger, WI 53086. Telephone (800) 875-9453, customerservice@deergear.com.